Your Life Line

Our Mission Statement

  • Providing accessible and confidential 24 hours counselling services 
  • Identifying and facilitating the establishment of self-sustaining community development programmes
  • Actively developing networks and partnerships with other NPOs, business and Government
  • Promoting emotional intelligence and well-being through personal skills development
  • Conducting professional training and skills development within the private and public sectors  


LifeLine started in 1963 in Australia as an extension of the pastoral work of a Methodist Minister whose vision was that a telephone network will be like a mantle of care covering the whole city. The association was brought to Cape Town, South Africa in 1968 and then developed into a proud network of telephone counselling centres and other services offering support to those experiencing emotional distress.

LifeLine Witwatersrand started around May 1968, when Reverend Beyers Naude, Director of the Christian Institute in Johannesburg, telephoned James McCord the president of Princeton and Chairman of the World Alliance of Reformed Churches in which capacity he had recently visited South Africa. Beyers Naude told James McCord that the Christian Institute was interested in commencing an organization in Johannesburg similar to the LifeLine in Sydney Australia. LifeLine Johannesburg became operational on the 15 December 1969.

LifeLine Johannesburg is affiliated to LifeLine Southern Africa and LifeLine International. In Southern Africa there are 18 LifeLine centres, along with thirteen outreach centres, co-ordinated nationally to extend help to each other and to the individuals in need throughout the country.

Used as a referral by many other community based organisations throughout Southern Africa, LifeLine is actively involved in developing networks and partnerships with other non profit organisations (NPO's) and with business and government.

We, at LifeLine's have a strictly "secular" approach to counselling and distance ourselves from political or ecclesiastical associations of any kind.

"We shall not cease from exploration
And the end of all our exploring
Will be to arrive where we started
And know the place for the first time"
TS Eliot


  • 011 728 1331
  • 011 728 3497
  • 2 The Avenue
  • Cnr Henrietta Street
  • Norwood, Johannesburg
  • 011 728 1347